Corporate Surveys

Brand Tracking & Brand Health

We measure how your brand is performing over time, assess perceptions, and identify opportunities to strengthen brand equity and market position.

Customer Satisfaction Surveys

Global InfoAnalytics delivers Voice of the Customer (VoC), Customer Experience (CX) insights, and Customer Satisfaction Score (CSAT) using multiple data collection methods:

• Computer-Assisted Telephone Interviews (CATI)
• Computer-Assisted Personal Interviews (CAPI)
• Online Surveys (CAWI)

Mystery Shopping

We provide mystery shopping solutions that evaluate real customer experiences across multiple touchpoints:

• On-site Mystery Shops
• Telephone Mystery Shops
• Web-based Mystery Shopping
• Video Mystery Shopping

Employee Surveys

We help organizations understand staff engagement and workplace culture through:

• Employee Satisfaction Surveys
• 180- and 360-Degree Performance Appraisals